Reference

What You Agree to When You Use fb978

These terms set out what fb978 expects from you and what you can expect from us — covering your account, your wallet activity through bKash, Nagad, or Rocket, and how access works depending on your local law and eligible region.

Account eligibility applies by regionbKash, Nagad, Rocket coveredTerms apply at account creationSubject to local law
fb978 What You Agree to When You Use fb978
TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If any part of these terms is unclear or you need to raise a concern about your account agreement, our support team can walk you through it. We handle terms-related queries through live chat, email, and a dedicated account helpline. Response times vary, but we aim to address terms disputes and account queries with priority. Check your account dashboard for the current contact options available in your region.

Team online

Live Chat

Open live chat from your account dashboard to ask about specific clauses, account restrictions, or how wallet terms apply to your bKash or Nagad transactions.

Email Support

Send a written query to our support address for formal terms clarifications. Include your account ID and the specific section you are asking about for a faster response.

Account Help Centre

The help centre inside your account covers common terms questions — from wallet verification rules to how Rocket payment conditions apply to your account type.

HOW WE HANDLE THIS

Our Commitments Under These Terms

fb978 keeps these terms specific and actionable so you know exactly where you stand. We do not bury conditions in vague language. Every obligation on your side has a matching commitment on ours — from how we process a bKash deposit to how we communicate account changes. If we update a term that affects your wallet or access, we tell you directly.

Account Security

Your account credentials are your responsibility under these terms. We use session verification and OTP flows to protect access, but sharing your login details voids your account protections.

Wallet Transaction Rules

All deposits via bKash, Nagad, or Rocket must originate from an account registered in your name. Mismatched sender details trigger a manual review before funds are credited.

Data Retention Policy

We retain account and transaction data in line with our privacy policy. You may request a summary of your stored data through the account help centre at any time.

Terms Change Notification

When these terms change, we notify you via your registered email or in-account message before the new version takes effect. You always have the option to close your account if you disagree.

Common Questions About These Terms

These are the questions we hear most often about the fb978 terms and conditions. If your question is not covered here, use live chat or email from your account dashboard.

Access and account eligibility depend on your local law and eligible region. It is your responsibility to confirm that using fb978 is permitted where you are located before opening an account.

No. All deposits must come from a wallet registered in your own name. Transactions from a third-party bKash or Nagad account are flagged for review and may result in funds being held.

We will notify you by email or in-account message before any update takes effect. Continuing to use your account after the update date means you accept the new terms.

Submit a data request through the account help centre. Include your account ID and we will provide a summary of the data we hold against your account within a reasonable timeframe.

Breaches include sharing login credentials, using mismatched wallet names for Rocket or bKash transactions, creating duplicate accounts, or attempting to manipulate account wallet balances through fraudulent activity.

Yes. If you do not accept a revised version of the terms, contact support before the effective date and we will close your account and process any eligible balance per the withdrawal verification steps.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.