Verify Your fb978 Account
Account verification protects your wallet link and keeps your balance secure. We ask for a national ID or passport scan and a photo of the mobile wallet account — the name on the wallet must match the name on your ID. Upload both documents from the verification tab inside your account settings. Our team reviews submissions and updates your account status. A
verified account can make withdrawal requests without extra checks at the cashier. Think of it less as a barrier and more as the step that unlocks the full payout path for your account.
- Open verification tab — Go to Account Settings and tap Verify Identity. You will see the document upload fields there.
- Upload your ID — Attach a clear scan of your national ID card or passport — both sides if it is a card.
- Confirm wallet ownership — Upload a screenshot of your bKash, Nagad or Rocket account showing your registered name and number.
- Wait for confirmation — Our team reviews the documents and updates your account status. You receive a notification when verification is complete.