Reference

How fb978 Handles Your Personal Information

This Privacy Policy covers what data fb978 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and exactly how that data is used, stored and protected.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data at any timeCookies explained clearly

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are the practical commitments we make on every account. Here is how we apply them across data storage, cookies, retention and your access rights.

Account Security Your account is protected with SSL encryption on every session. Login attempts from unrecognised devices trigger an OTP verification step sent to your registered mobile number.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to see which lobby sections get the most use. You can manage cookie preferences in your browser settings at any time.

Data Retention We keep your account data for as long as your account is active and for any period required by applicable regulations. When you close your account, we follow a structured deletion process for personal records.

Your Access Rights You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where permitted by law. Contact support through live chat or email to start that process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email at our official support address, or via the help section in the mobile lobby. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request before we begin processing it.

Live Chat Open your account dashboard and start a live chat session. Tell the agent you have a data or privacy request and they will route it to the right team.

Email Support Send your privacy request to our support email address listed in the Help section. Include your registered account number so we can locate your data quickly.

In-App Help Inside the mobile lobby, tap the Help icon, choose Account and Privacy, then select Data Request. This logs your request directly to our privacy queue.

What We Collect and Why We Collect It

fb978 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on fb978, we collect the registration details you provide — name, email address, contact number and the payment method you choose, whether that is bKash, Nagad or Rocket. We log wallet transaction references to verify deposits and process withdrawal requests. Your

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device type, browser, and IP address are recorded automatically when you access our lobby, which helps us detect unusual login attempts and keep your account secure. We do not collect payment PINs or full wallet credentials — those stay between you and your wallet provider. Data
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we collect is used strictly for account management, transaction verification, fraud prevention and improving how the platform performs on mobile. We do not sell, rent or share your personal data with advertisers. Where we work with third-party service providers for payment processing or security, those partners
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are bound by data-handling agreements that mirror our own standards. Your use of fb978 and the handling of your data under this policy is subject to your local law and the eligible regions where our service operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on fb978

Real questions from our account holders about how their data is handled, what rights they have, and how to act on those rights through the fb978 platform.

We store the wallet number you register for transactions so deposits and withdrawals can be verified. We never store your bKash or Nagad PIN or full authentication credentials.

Yes. Contact our support team via live chat or the in-app Help section with a deletion request. We process it in line with applicable law and confirm once the deletion is complete.

Only authorised fb978 staff with a legitimate operational need can access your account data. We do not share your personal details with advertisers or unrelated third parties.

Session cookies keep your lobby session active between pages. Analytics cookies help us see how the mobile lobby performs. You can clear or block cookies through your mobile browser settings.

We retain transaction records for the period required by applicable regulations, then delete personal account data. You can ask support to confirm what is retained and for how long.

This policy applies to accounts we accept. Eligibility depends on your local law and the regions where fb978 operates. Check current access availability based on your location and local regulations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How fb978 Handles Your Personal Information

How We Protect and Manage Your Account Data

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on fb978

01 Does fb978 store my bKash or Nagad wallet number?

02 Can I ask fb978 to delete my personal data?

03 Who can see my account information inside fb978?

04 How does fb978 use cookies on my mobile device?

05 What happens to my data if I close my fb978 account?

06 Does this Privacy Policy apply to players in all regions of Bangladesh?

Privacy Policy

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